Human-in-the-Loop AI

Never Miss a Patient Call Again.

AI Voice Receptionist Built for Modern Care Teams

HIPAA-Compliant. Answers every call 24/7. Your AI handles the heavy lifting while your staff stays in control.

  • 24/7 bilingual call handling (English & Spanish)
  • 5-tier clinical urgency triage with 911 advisory
  • Human-in-the-Loop — staff confirms every decision
  • Automated SMS confirmations, reminders & follow-ups
Instant Live Demo
Incoming Maria G. Appointment Booking
Incoming James T. Medication Refill
Incoming Sarah K. Referral Request
Incoming Robert L. Annual Physical
Outgoing New Web Lead Speed-to-Lead
ϟAI Voice Agent — 5 Calls Simultaneously
Your Staff — Confirms Every Decision
✓ Books Appt ✓ Sends Refill ✓ Routes Referral ✓ Schedules Physical ✓ Calls Lead Back

Your front desk is the first impression — and the biggest bottleneck.

A typical primary care practice misses roughly 1 in 3 inbound calls. Every one of them is a booked visit that went somewhere else.

Calls missed after hours

Front desk buried at peak

Manual scheduling errors

Overtime & staffing costs

Live in three steps

Most practices are taking real calls inside of two weeks.

01

Point your phone line at CareOS

Forward your main number or after-hours line. No new hardware, no phone system swap.

02

The AI answers and works the call

It verifies identity, triages urgency, and builds the scheduling, refill, or referral request.

03

Your staff confirms

Every request lands in a review queue with the AI’s reasoning. Your team approves or overrides.

Everything your front desk does — minus the hold music

Six of the capabilities clinics use most. There are another ten on the product page.

Answers Every Call, 24/7

Up to 10 concurrent calls. No hold music, no voicemail, no after-hours dead end.

Bilingual English & Spanish

Switches language mid-call on request, with natural clinical vocabulary in both.

5-Tier Clinical Triage

Emergent to routine, with automatic 911 advisory and crisis-line transfer.

Human-in-the-Loop

AI drafts the request. Your staff confirms every appointment, refill, and referral.

Multi-Provider Scheduling

Multi-location, family booking, waitlist, telehealth vs in-person, ASAP-aware.

Automated Patient Comms

SMS confirmations, 24–48hr reminders, document upload links, and follow-ups.

Hear it answer your clinic’s calls.

Enter your practice details and our AI receptionist calls you within seconds — using your clinic’s real information.